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Who is behind MultiChats

MultiChats wasn't born in a lab. It came from a founder answering WhatsApp by hand for hundreds of small businesses, and wanting to get some sleep.

I'm Joan Antoni Grimalt (Toni). I've spent fifteen years building websites and getting them found on Google, and I'm the founder of Agendra, a Spanish platform of websites with online booking for sole traders and small businesses.

At Agendra I was handling hundreds of conversations with small business owners across four WhatsApp numbers, by hand. The hard part was everything after the first reply: four phones, conversations left unanswered, follow-ups forgotten, and the feeling that every customer we lost was down to not replying in time.

MultiChats is the tool I built for myself: the four numbers on one screen, an agent that replies the way I do and follows up, and data on which message works. I used it first; then other people asked for it.

What I promise

  • To explain clearly how WhatsApp is connected (by QR code, like WhatsApp Web, not through the official API) and the risk that comes with it: Meta can restrict a number that sends in bulk.
  • That the AI won't do anything you wouldn't: no dropping prices, no promises, no pestering people who said no.
  • No contract. If it doesn't work for you, you leave.

Where we are

MultiChats is run from Madrid, Spain, so our legal texts are governed by Spanish and EU law; the English versions are informative translations. The demo and support are available in English.

Contact

hola@agendra.es · WhatsApp +34 694 24 96 69.

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