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A WhatsApp AI agent for builders and home improvement firms
You're on site all day and the enquiries come in at night: a bathroom, a kitchen, an extension. The agent asks for photos and rough measurements, books the survey and chases the quotes you sent.
IN SHORTMultiChats handles WhatsApp enquiries for builders, kitchen and bathroom fitters and renovation firms: it asks for photos, measurements and timescales, sorts serious jobs from browsers, books the survey visit and follows up on quotes sent.
Example conversation (fictitious data)
CUSTOMERHi, how much would it cost to redo a small bathroom?
AI AGENTHi! It depends on what's included, so I won't guess a figure. Could you send me a couple of photos and the rough size of the room? And are you thinking of a shower or keeping the bath?
CUSTOMERAbout 2 by 2.5 metres. Swapping the bath for a walk-in shower.
AI AGENTThanks, that's really helpful. Dave can come and measure up on Tuesday or Thursday after 4pm, and you'll have a written quote the same week. Which day is better?
Collects the details first
Photos, rough measurements, postcode and when they want the work done, before anyone drives out to look.
Books the survey visit
It offers survey slots that fit your week and confirms the address.
Chases every quote
Two days after a quote goes out, a friendly follow-up. Many jobs are lost to silence, not price.
What it never decides on its own
The agent stops and hands the conversation to you when it comes to the final price, changes to a quote, problems on site and complaints. You see it flagged in the inbox and get an alert on your phone.
How to get set up
- Link your WhatsApp with a QR code, just like WhatsApp Web. The number stays on your phone.
- Tell us about your business: prices, opening hours, the questions you get and how you answer them.
- Start in draft mode: the AI writes and you press send. When you're happy with how it replies, switch it to automatic.
From €150 a month excl. VAT per number, no contract. See all plans.
Frequently asked questions
Does it understand photos?
It receives them and keeps them in the conversation for you. The fixed price is yours to give after the survey.
I only do one trade, like plumbing or plastering. Does it still work?
Yes. Tell it what you do and what you don't, and it politely turns away jobs that aren't for you without wasting anyone's time.
What about messages that arrive at night?
It answers them straight away, which is when a lot of people sit down to plan their home projects.