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A WhatsApp AI agent for beauty and hair salons
Messages arrive while you're with a client in the chair or the treatment room. The agent replies straight away, explains each treatment in your words and offers a time before she asks the salon down the road.
IN SHORTMultiChats replies on WhatsApp to clients of beauty salons, aesthetics clinics, nail bars and hairdressers: it suggests the right treatment for what they want, gives prices and course packages, and offers an appointment.
Example conversation (fictitious data)
CLIENTHow much is laser hair removal on the legs?
AI AGENTFull legs are £65 a session, or £320 for a course of six. Have you had laser before, or would this be your first time?
CLIENTFirst time
AI AGENTThen we start with a free 10-minute patch test to check your skin. Would Saturday morning suit you?
Replies while you work
While you're finishing a colour or a set of nails, another client is waiting for an answer. The agent doesn't keep her waiting.
Sells courses and packages
It explains when a course works out cheaper and suggests it without pushing.
Brings regulars back
It messages clients who are due a cut, a refill or their next session, in your usual tone.
What it never decides on its own
The agent stops and hands the conversation to you when it comes to skin reactions, complaints, refunds on courses and anything to do with health or medication. You see it flagged in the inbox and get an alert on your phone.
How to get set up
- Link your WhatsApp with a QR code, just like WhatsApp Web. The number stays on your phone.
- Tell us about your business: prices, opening hours, the questions you get and how you answer them.
- Start in draft mode: the AI writes and you press send. When you're happy with how it replies, switch it to automatic.
From €150 a month excl. VAT per number, no contract. See all plans.
Frequently asked questions
Will it sound like me or like a robot?
Like you. We show it your real messages, with or without emojis, and the way you greet people.
Does it work for more than one salon?
Yes. Each salon can have its own number and agent, and you see everything in one inbox.
Can it send before-and-after photos?
It can send the ones you give it, and only if you have your clients' permission to use them.
Can it handle patch tests and consultations?
Yes. Tell it which treatments need a patch test or a consultation first and it books that step before the treatment.