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How to verify WhatsApp Business and get the tick

A verified badge builds trust, especially if scammers impersonate your business. There are two routes depending on whether you use the app or the API, and neither is free or instant.

IN SHORTThere are two ways to verify a business WhatsApp today: Meta Verified for business, a paid subscription for the WhatsApp Business app available in some countries, which adds the blue tick and impersonation protection; and the official business account on the API, which Meta grants to notable brands. The old green tick no longer exists and was replaced by the blue one.

Meta Verified in the WhatsApp Business app

Where it's available, it appears in the app under Business tools › Meta Verified. It's a monthly subscription: Meta checks the business's identity against documents and, if approved, your profile shows the blue tick, gets extra impersonation protection and access to support. Typical requirements: an active account, business details that match official documents and often a website. Check current terms in the app.

The official business account on the API

If you use the WhatsApp Business API, you can request official business account status in Meta's WhatsApp Manager or through your provider. Meta grants it to notable brands, with press coverage and people searching for their name. For most small businesses the answer is no for now, and you can reapply later.

Is it worth it?

  • Yes, if people impersonate you or your customers are wary of messaging an unknown number.
  • Less so, if customers already know you and message after seeing your Google profile or ad: they care more about a quick reply.

What you can do for free

  • A complete business profile: logo, description, hours, address, website and email.
  • The same name as on your Google profile and website.
  • A click-to-chat link from your website, so people start the chat from somewhere that's clearly yours.
  • Fast, helpful replies: nothing builds trust like an answer within minutes.

Frequently asked questions

How much does WhatsApp verification cost?

Meta Verified is a monthly subscription priced by country and plan; check it in the app. The API's official business account has no fixed fee but requires using the API.

Does the green tick still exist?

No. Meta replaced the green tick with the blue one to match Facebook and Instagram.

Why can't I see Meta Verified?

It isn't available in your country or for your account yet. Meta is rolling it out market by market.

Does verification stop my number being banned?

No. Verification is about identity; if people report your messages, the number can still be restricted.

Want to try it on your own conversations?

Sign up in five minutes, no contract, from €150 a month excl. VAT. Or book a demo and we'll show you with a real message from your business.

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