When WhatsApp Web is enough
If you run a single number and have time to answer everything, WhatsApp Web is great: free, fast and with a proper keyboard. The WhatsApp Business version in the browser also has the labels and quick replies you set up on your phone.
Where it falls short
- Several numbers: one session per browser profile, with no shared view of who's waiting for a reply.
- Nobody replies at night: everything depends on someone watching the screen.
- Follow-up: no way to see who needs a message today.
- Measuring: you can't tell which message works best.
All the ways to run several numbers are in multiple WhatsApp numbers in one inbox.
What stays the same
The connection. MultiChats links the same way WhatsApp Web does: you scan a code with your phone and the number stays on it (see what MultiChats is). That's why it carries the same kind of risk if sending is abused.
Our honest take
With one number and time to reply, WhatsApp Web is all you need. When you run several numbers, conversations pile up or follow-ups slip, MultiChats is WhatsApp Web with all your numbers together and an agent working on them.
Frequently asked questions
Can I open several WhatsApp Web accounts at once?
Yes, each in a different browser or browser profile, because a session is tied to one account. It works, but it gets hard to keep track with three or more numbers.
Does MultiChats replace WhatsApp Web?
For sales work, yes: you see every number in one inbox. You can still use WhatsApp Web or your phone whenever you like.
How many devices can I link?
WhatsApp allows up to four linked devices per account. MultiChats uses one of them.